GAO Report: VA Benefits Appeals Process in Need of Reform



HealthPayerIntelligence.com - The Government Accountability Office (GAO) has identified notable inefficiencies in the VA benefits appeals process which have resulted in an average processing wait time of three years.

In its report on the issue, GAO also makes several suggestions for improving the process, including developing pilot programs and using more flexible modeling strategies.

In 2015, more than 427,000 veterans waited three years or longer to complete their benefits appeals process. Of that number, 81,000 waited 5 or more years to complete that same process.

Wait times are a significant administrative problem within the VA. When veterans seek care at a VA health facility, appointment times are often inconveniently high. GAO has repeatedly conducted research on ways the VA can improve administrative tasks for veteran services, including the process of disputing benefits decisions. Read more HERE.