VA Issues Policy Letter Regarding Electronic Signatures



On June 20, 2017, Thomas J. Murphy, Acting Under Secretary for Benefits, issued VBA Letter 20-17-11.  This letter addresses electronic signatures.  “Effective immediately, VBA employees will not reject, absent clear indications of fraud, any signature on a claim or appeal for benefits, or associated form, based on signs that the signature could possibly be a digital image (picture) of a handwritten signature that was affixed to the form.”  You can read the entire letter here.